FAQ

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at support@bechichoney.com


Q. Where do you ship from?

A. Los Angeles, CA

Q. How long will it take for my items to arrive?

A. 5-8 Business Days

Q. How long will it take to receive a tracking number?

A. It will take usually between 2-3 business days.

Q. Where can I place an order from?

A. Currently we are only accepting orders within the United States of America.

Q. Is shipping really FREE?

A. No. Shipping costs are calculated at checkout. 

Q. Where is you company located?

A. We have an office in Los Angeles, CA; Supply warehouses in: USA & China

Q. Which currency will I be charged in?

A. We processes all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.

Q. Will I receive a confirmation number when I place my order?

A. Yes, all customers will receive an order number after placing their orders.

Please contact us if you don't receive one within 48 hours. 

Q. Who can I contact if I have a problem with my order?

A. All inquiries can be forwarded to support@bechichoney.com

Q. How can I pay?

A. We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex, PayPal and also Google Pay.

Q. Is Checkout on this site safe and secure?

A. You can be absolutely sure that all purchases here are safe and secure.

Q. If I enter my email address will you sell my information?

A. We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.